Comments on: Is Comcast Part of the Corporate Axis of Evil? http://thebizzylife.com/2008/08/is-comcast-part-of-the-corporate-axis-of-evil/ For People Who Live Their Work Thu, 22 Jul 2010 08:53:23 +0000 hourly 1 http://wordpress.org/?v=3.0 By: ComcastCares1 http://thebizzylife.com/2008/08/is-comcast-part-of-the-corporate-axis-of-evil/comment-page-1/#comment-118 ComcastCares1 Thu, 21 Aug 2008 10:44:20 +0000 http://thebizzylife.com/?p=167#comment-118 Tim, I apologize for the unacceptable experience. Please know that we are working very hard to improve the service we provide to our customers. I would also like to assist in expediting the resolution in installing the cable. If you don’t mind, will you please send me the phone number associated with the account? This information will help me gather more information about your experience. This will information will also allow us to address the issues with the appropriate individuals for coaching purposes. Thanks for providing the opportunity to assist! Best Regards, Mark C. Comcast Corp. We_Can_Help@cable.comcast.com Tim,

I apologize for the unacceptable experience.

Please know that we are working very hard to improve the service we provide to our customers.

I would also like to assist in expediting the resolution in installing the cable. If you don’t mind, will you please send me the phone number associated with the account? This information will help me gather more information about your experience. This will information will also allow us to address the issues with the appropriate individuals for coaching purposes.

Thanks for providing the opportunity to assist!

Best Regards,

Mark C.
Comcast Corp.
We_Can_Help@cable.comcast.com

]]> By: Josh http://thebizzylife.com/2008/08/is-comcast-part-of-the-corporate-axis-of-evil/comment-page-1/#comment-114 Josh Wed, 20 Aug 2008 20:20:54 +0000 http://thebizzylife.com/?p=167#comment-114 I agree that Comcast has become pretty unreliable. Trying to get service is hit or miss. They give you a time range for when the tech will show up right in the middle of a week day (12pm-4pm) and then don't show up at all. When you reschedule the dispatch becomes really confused. It is the lack of trust that causes an unneeded bureaucracy and it affects the most important element in any standard business model; the end user. I agree that Comcast has become pretty unreliable. Trying to get service is hit or miss. They give you a time range for when the tech will show up right in the middle of a week day (12pm-4pm) and then don’t show up at all. When you reschedule the dispatch becomes really confused.
It is the lack of trust that causes an unneeded bureaucracy and it affects the most important element in any standard business model; the end user.

]]> By: Jeff Atkinson http://thebizzylife.com/2008/08/is-comcast-part-of-the-corporate-axis-of-evil/comment-page-1/#comment-112 Jeff Atkinson Wed, 20 Aug 2008 17:01:30 +0000 http://thebizzylife.com/?p=167#comment-112 Hello. I was reading someone elses blog and saw you on their blogroll. Would you be interested in exchanging blog roll links? If so, feel free to email me. Thanks. Hello. I was reading someone elses blog and saw you on their blogroll. Would you be interested in exchanging blog roll links? If so, feel free to email me.

Thanks.

]]>